Playstation: They couldn't speak proper english, he was very...

Una recensione del cliente Playstation da parte dell'utente GetHuman ~Christian00151 da novembre 23º, 2017

Background on ~Christian00151's case

GetHuman: ~Christian00151 - can you tell our other Playstation customers when your case took place?
~Christian00151: Yes. It was middle of the night, on novembre 14º.
GetHuman: Did you reach out to Playstation, and if so, how?
~Christian00151: I used the 800-345-7669 number I found for on the GetHuman Playstation customer phone number page I was on: Playstation Customer Service Phone Number
GetHuman: And which of these common Playstation customer issues best describes the reason you wanted to talk to them?
(Shows ~Christian00151 a list of common Playstation problems)
~Christian00151: "Technical support" was why I was trying to call.

~Christian00151's review of Playstation customer service

GetHuman: So how would you sum up your experience for GetHuman's Playstation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Christian00151: They couldn't speak proper english, he was very argumentative and would not transfer me to a supervisor.
GetHuman: Let's quantify your experience contacting Playstation. On a scale of 1 to 5, how easy is it go get help on a Playstation problem?
~Christian00151: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Christian00151: I'd give them a one out of five on communication.
GetHuman: And what about Playstation's ability to quickly and effectively address your problem?
~Christian00151: For that I would say five out of five.
GetHuman: And finally- any advice for other Playstation customers?
~Christian00151: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Playstation sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Christian00151 taken from his Playstation customer service problem that occurred on novembre 14º, 2017.

Playstation

1.91 of 5 stars | 570 reviews

~Christian00151's Playstation Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Playstation, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Playstation in any way.

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