Partsgeek.com: You have to be the worst company to get hold of...

Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman ~Leslie da novembre 27º, 2017

Background on ~Leslie's case

GetHuman: ~Leslie - can you tell our other Partsgeek.com customers when your case took place?
~Leslie: Yes I can. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~Leslie: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Leslie a list of common Partsgeek.com problems)
~Leslie: "Track a Package" was why I was trying to call.

~Leslie's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Leslie: You have to be the worst company to get hold of. We bought a **** Oldsmobile headlight assembly for the front passenger side. The blinker is in the middle not to the right where it should be. I've been on hold way too long and getting very upset. Ready to call better business bureau. I need to have someone contact us as soon as possible. You said ** hrs. on the message so I hope you keep your promise to that. Waiting * more day. P.S. you sure didn't take long to take the money.
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Leslie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Leslie: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Leslie: For that I would say three out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Leslie: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Leslie taken from his Partsgeek.com customer service problem that occurred on novembre 19º, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~Leslie's Partsgeek.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Partsgeek.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Partsgeek.com in any way.

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