Partsgeek.com: I've ordered the same part * times the driver s...

Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman ~Tom Riehl da novembre 23º, 2017

Background on ~Tom Riehl's case

GetHuman: ~Tom Riehl - can you tell our other Partsgeek.com customers when your case took place?
~Tom Riehl: Yeah. It was afternoon, on novembre 18º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~Tom Riehl: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Tom Riehl a list of common Partsgeek.com problems)
~Tom Riehl: "Find a Part" was why I was trying to call.

~Tom Riehl's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tom Riehl: I've ordered the same part * times the driver side turn signal and all three times I got the passenger side ? Now I'm being told I can't order it again.
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Tom Riehl: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tom Riehl: I'd give them a three out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Tom Riehl: For that I would say four out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Tom Riehl: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Tom Riehl taken from his Partsgeek.com customer service problem that occurred on novembre 18º, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~Tom Riehl's Partsgeek.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Partsgeek.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Partsgeek.com in any way.

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