Partsgeek.com: Do not buy from these guys. You will never get...

Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman ~upset customer da novembre 19º, 2017

Background on ~upset customer's case

GetHuman: ~upset customer - can you tell our other Partsgeek.com customers when your case took place?
~upset customer: Yup. It was afternoon, on novembre 14º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~upset customer: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~upset customer a list of common Partsgeek.com problems)
~upset customer: "Refund a Charge" was why I was trying to call.

~upset customer's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~upset customer: Do not buy from these guys. You will never get a hold of them. Customer service is horrible. Its all over their web site that they are horrible. I guess they do not care. Somebody down there needs to be fired. I ordered a part, they sent the wrong one so I returned (on my dime) then ordered again. And they shipped the wrong part again. I will ne*ver use these guys again. Suggest these guys to somebody you hate. Bad Bad Bad.
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~upset customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~upset customer: I'd give them a two out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~upset customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~upset customer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~upset customer taken from his Partsgeek.com customer service problem that occurred on novembre 14º, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~upset customer's Partsgeek.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Partsgeek.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Partsgeek.com in any way.

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