PNC Bank: PNC told me that after I made a wire transfer o...

Una recensione del cliente PNC Bank da parte dell'utente GetHuman ~HORRIFIED da novembre 23º, 2017

Background on ~HORRIFIED's case

GetHuman: ~HORRIFIED - can you tell our other PNC Bank customers when your case took place?
~HORRIFIED: Yes I can. It was afternoon, on novembre 17º.
GetHuman: Did you reach out to PNC Bank, and if so, how?
~HORRIFIED: I used the 888-762-2265 number I found for on the GetHuman PNC Bank customer phone number page I was on: PNC Bank Customer Service Phone Number
GetHuman: And which of these common PNC Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~HORRIFIED a list of common PNC Bank problems)
~HORRIFIED: "Setup Account" was why I was trying to call.

~HORRIFIED's review of PNC Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's PNC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HORRIFIED: PNC told me that after I made a wire transfer of $*,*** the next time i wanted to do so i could just use their records of where and how I did the first one, and subsequent ones would be easy and use the records already established, so long as I signed and agreed and etc., in person. I relied on this info. It was ***% false. They hada no problem telling me NO NO NO NO NO NO to every reasonable request (do it the same way* call your HQ to get the records you say you forwarded there* let me call your HQ* simply ask them to re-instate the last one and I'll sign again* do something for me* let me speak with someone* help me figure out how to get this done* explain to me why you said I could do it and now you say I cannot* how can you people not have records of something done in June when it's only the beginning of september of the same year? If I claimed you stole that thousand you'd come up with records soon enough showing that you sent it to Capetown South Africa* how can you stand th
GetHuman: Let's quantify your experience contacting PNC Bank. On a scale of 1 to 5, how easy is it go get help on a PNC Bank problem?
~HORRIFIED: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HORRIFIED: I'd give them a three out of five on communication.
GetHuman: And what about PNC Bank's ability to quickly and effectively address your problem?
~HORRIFIED: For that I would say one out of five.
GetHuman: And finally- any advice for other PNC Bank customers?
~HORRIFIED: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per PNC Bank sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~HORRIFIED taken from his PNC Bank customer service problem that occurred on novembre 17º, 2017.

PNC Bank

1.57 of 5 stars | 199 reviews

~HORRIFIED's PNC Bank Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PNC Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PNC Bank in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!