PNC Bank: Easy to understand, but gave same answer as las...

Una recensione del cliente PNC Bank da parte dell'utente GetHuman GetHuman-244237 da ottobre 30º, 2017

Background on GetHuman-244237's case

GetHuman: GetHuman-244237 - can you tell our other PNC Bank customers when your case took place?
GetHuman-244237: Yeah. It was late at night, on ottobre 26º.
GetHuman: Did you reach out to PNC Bank, and if so, how?
GetHuman-244237: I used the 888-762-2265 number I found for on the GetHuman PNC Bank customer phone number page I was on: PNC Bank Customer Service Phone Number
GetHuman: And which of these common PNC Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-244237 a list of common PNC Bank problems)
GetHuman-244237: "Setup Account" was why I was trying to call.

GetHuman-244237's review of PNC Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's PNC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-244237: Easy to understand, but gave same answer as last person that the pending transaction will have to wait till it posts to do anything. Problem may take care of itself, but if not then I need to call back. Why cant they follow up themselves and take care of it if it doesn't automatically?
GetHuman: Let's quantify your experience contacting PNC Bank. On a scale of 1 to 5, how easy is it go get help on a PNC Bank problem?
GetHuman-244237: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-244237: I'd give them a five out of five on communication.
GetHuman: And what about PNC Bank's ability to quickly and effectively address your problem?
GetHuman-244237: For that I would say one out of five.
GetHuman: And finally- any advice for other PNC Bank customers?
GetHuman-244237: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per PNC Bank sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-244237 taken from his PNC Bank customer service problem that occurred on ottobre 26º, 2017.

PNC Bank

1.57 of 5 stars | 199 reviews

GetHuman-244237's PNC Bank Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PNC Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PNC Bank in any way.

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