Netflix: I still will not alow me to watch any thing not...

Una recensione del cliente Netflix da parte dell'utente GetHuman ~anthony mora da novembre 27º, 2017

Background on ~anthony mora's case

GetHuman: ~anthony mora - can you tell our other Netflix customers when your case took place?
~anthony mora: Yes. It was middle of the night, on novembre 25º.
GetHuman: Did you reach out to Netflix, and if so, how?
~anthony mora: I used the 888-638-3549 number I found for on the GetHuman Netflix customer phone number page I was on: Netflix Customer Service Phone Number
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows ~anthony mora a list of common Netflix problems)
~anthony mora: "Update account information" was why I was trying to call.

~anthony mora's review of Netflix customer service

GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anthony mora: I still will not alow me to watch any thing not even cartoons . canceled services . would love to keep . I had ** minutes load times . customer service was great she waited with me for it to load * times . Poor girl even went into overtime .
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
~anthony mora: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anthony mora: I'd give them a five out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
~anthony mora: For that I would say five out of five.
GetHuman: And finally- any advice for other Netflix customers?
~anthony mora: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Netflix sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~anthony mora taken from his Netflix customer service problem that occurred on novembre 25º, 2017.

Netflix

3.85 of 5 stars | 636 reviews

~anthony mora's Netflix Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Netflix, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Netflix in any way.

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