NET 10: i pay for services that dont work. this net** p...
Una recensione del cliente NET 10 da parte dell'utente GetHuman ~email@example.com da novembre 21º, 2017
Background on ~firstname.lastname@example.org's case
GetHuman: ~email@example.com - can you tell our other NET 10 customers when your case took place?
~firstname.lastname@example.org: Yup. It was afternoon, on novembre 14º.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~email@example.com a list of common NET 10 problems)
~firstname.lastname@example.org: "Technical support" was why I was trying to call.
~email@example.com's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~firstname.lastname@example.org: i pay for services that dont work. this net** phone is my ONLY source of calls. and yet i have to hunt down someone for use of there phone or you cant help me. i cant access my data or send or recieve pics but you cant help me cause i dont have another phone. im paying for this service and have twice yet you cant fix my phone however you keep taking my money. **********
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~email@example.com: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~firstname.lastname@example.org: I'd give them a two out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~email@example.com: For that I would say five out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~firstname.lastname@example.org: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per NET 10 sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~email@example.com taken from his NET 10 customer service problem that occurred on novembre 14º, 2017.