NET 10: I have been having an issue regarding reactivat...

Una recensione del cliente NET 10 da parte dell'utente GetHuman ~HAWAIIAN NU`HA da novembre 27º, 2017

Background on ~HAWAIIAN NU`HA's case

GetHuman: ~HAWAIIAN NU`HA - can you tell our other NET 10 customers when your case took place?
~HAWAIIAN NU`HA: Yup. It was late at night, on novembre 25º.
GetHuman: Did you reach out to NET 10, and if so, how?
~HAWAIIAN NU`HA: I used the 800-876-5753 number I found for on the GetHuman NET 10 customer phone number page I was on: NET 10 Customer Service Phone Number
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~HAWAIIAN NU`HA a list of common NET 10 problems)
~HAWAIIAN NU`HA: "Billing" was why I was trying to call.

~HAWAIIAN NU`HA's review of NET 10 customer service

GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HAWAIIAN NU`HA: I have been having an issue regarding reactivating my net** phone and even after paying $**.** for a plan it has been over a week and no solution and still out of my money. Still no sim card for my net** phone and no refund to my credit card
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~HAWAIIAN NU`HA: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HAWAIIAN NU`HA: I'd give them a one out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~HAWAIIAN NU`HA: For that I would say one out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~HAWAIIAN NU`HA: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per NET 10 sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~HAWAIIAN NU`HA taken from his NET 10 customer service problem that occurred on novembre 25º, 2017.

NET 10

2.33 of 5 stars | 274 reviews


Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like NET 10, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with NET 10 in any way.

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