NET 10: I did not have to wait to long, but the communi...
Una recensione del cliente NET 10 da parte dell'utente GetHuman ~erhard da novembre 27º, 2017
Background on ~erhard's case
GetHuman: ~erhard - can you tell our other NET 10 customers when your case took place?
~erhard: Yup. It was evening, on novembre 21º.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~erhard a list of common NET 10 problems)
~erhard: "Change plan" was why I was trying to call.
~erhard's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~erhard: I did not have to wait to long, but the communication was complicated, his english was not up to customer to talk to. It was still not settled to buy minutes, have to wait an hour and call back to find out if*my order went through.Never hat that problem before. Maybe I bought minutes from someone else. Can't complain about the service from Net **
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~erhard: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~erhard: I'd give them a four out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~erhard: For that I would say three out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~erhard: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per NET 10 sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~erhard taken from his NET 10 customer service problem that occurred on novembre 21º, 2017.