Metro PCS: Window wouldn't open at all. Signal on Metro PC...

Una recensione del cliente Metro PCS da parte dell'utente GetHuman ~Extremely Annoyed da novembre 27º, 2017

Background on ~Extremely Annoyed's case

GetHuman: ~Extremely Annoyed - can you tell our other Metro PCS customers when your case took place?
~Extremely Annoyed: Yeah. It was afternoon, on novembre 19º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
~Extremely Annoyed: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~Extremely Annoyed a list of common Metro PCS problems)
~Extremely Annoyed: "Technical support" was why I was trying to call.

~Extremely Annoyed's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Extremely Annoyed: Window wouldn't open at all. Signal on Metro PCS phones is unreliable. It often fails, and reaching a customer service rep by phone is a waste of time. If I ask for a refresh signal, I should get what I ask for-not ** steps that I already took before calling in the first place...which I shouldn't have needed to do.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~Extremely Annoyed: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Extremely Annoyed: I'd give them a two out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~Extremely Annoyed: For that I would say five out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~Extremely Annoyed: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Extremely Annoyed taken from his Metro PCS customer service problem that occurred on novembre 19º, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

~Extremely Annoyed's Metro PCS Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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