Metro PCS: VERY ANGRY
Una recensione del cliente Metro PCS da parte dell'utente GetHuman GetHuman-scc622 da novembre 29º, 2017
Background on GetHuman-scc622's case
GetHuman: GetHuman-scc622 - can you tell our other Metro PCS customers when your case took place?
GetHuman-scc622: Yes. It was afternoon, on novembre 26º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-scc622 a list of common Metro PCS problems)
GetHuman-scc622: "Setup service" was why I was trying to call.
GetHuman-scc622's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-scc622: VERY ANGRY
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-scc622: Bought a Metro PCS Phone a few years back..cancelled service a while back..want to get service back on phone..was told told my phone is a PAPER WEIGHT now..Metro PCS no longer has service for my Phone...And can't unlock phone to use another service..So I spent good money on a phone.Just to have to go out and buy another phone,with another service...cause it **** STRAIGHT WON"T EVER BE METRO PCS AGAIN!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
GetHuman-scc622: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-scc622: I'd give them a four out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
GetHuman-scc622: For that I would say five out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
GetHuman-scc622: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-scc622 taken from his Metro PCS customer service problem that occurred on novembre 26º, 2017.