Metro PCS: Being as now metro is no longer metrowith the n...

Una recensione del cliente Metro PCS da parte dell'utente GetHuman GetHuman-261997 da novembre 27º, 2017

Background on GetHuman-261997's case

GetHuman: GetHuman-261997 - can you tell our other Metro PCS customers when your case took place?
GetHuman-261997: Yeah. It was morning, on novembre 22º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman-261997: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-261997 a list of common Metro PCS problems)
GetHuman-261997: "Lost phone" was why I was trying to call.

GetHuman-261997's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-261997: Being as now metro is no longer metrowith the new changes in their system coustmer service don't count anymore they tell me my $*** phone will be opsolite in june and I won't have phone service becouse of their system upgrades and my choices are either buy a new $ *** phone or travel *** miles to a corprate store to receive a free phone wow that ***** couse I'm now imolble and mostly bed ridden I'min shock of such procedures & policy there should be some law againce big bussines takening advantage of people such as myself I've been a metro coustmer for over **yrs now and now this I'm horrifed to say the lease very disapointed no longer count coustmer in central valley calif
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
GetHuman-261997: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-261997: I'd give them a three out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
GetHuman-261997: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
GetHuman-261997: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-261997 taken from his Metro PCS customer service problem that occurred on novembre 22º, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

GetHuman-261997's Metro PCS Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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