I have an account with Merrick Bank, my complai...

Una recensione del cliente Merrick Bank da parte dell'utente GetHuman GetHuman-235845 da novembre 6º, 2017

Background on GetHuman-235845's case

GetHuman: GetHuman-235845 - can you tell our other Merrick Bank customers when your case took place?
GetHuman-235845: Yes I can. It was middle of the night, on novembre 3º.
GetHuman: Did you reach out to Merrick Bank, and if so, how?
GetHuman-235845: I used the 800-253-2322 number I found for on the GetHuman Merrick Bank customer phone number page I was on: Merrick Bank Customer Service Phone Number
GetHuman: And which of these common Merrick Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-235845 a list of common Merrick Bank problems)
GetHuman-235845: "Make a payment" was why I was trying to call.

GetHuman-235845's review of Merrick Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Merrick Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-235845: I have an account with Merrick Bank, my complaint they have very rude customer service reps and they fail to complete transactions. Ordered a replacement card and found that two days later ghagra j was charged but the card was never ordered. Due to this I had to pay $** for rush processing. Now I am extremely leary about the payment processing center. Mailed a check to clear my account and nine days later they claim to not have it. Mailed checks to other companies in California and they had the checks cashed in four days. I am km Ohio and Merrick is in New York. After reading other complaints about this bank and in particular the fact that it is being said they hold money to gain interest on it before posting to your account sounds criminal. All I know is my current experience has not been good and reading other complaints doesnt make me feel that it will have a good outcome.
GetHuman: Let's quantify your experience contacting Merrick Bank. On a scale of 1 to 5, how easy is it go get help on a Merrick Bank problem?
GetHuman-235845: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-235845: I'd give them a five out of five on communication.
GetHuman: And what about Merrick Bank's ability to quickly and effectively address your problem?
GetHuman-235845: For that I would say five out of five.
GetHuman: And finally- any advice for other Merrick Bank customers?
GetHuman-235845: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Merrick Bank sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-235845 taken from his Merrick Bank customer service problem that occurred on novembre 3º, 2017.

Merrick Bank

3.50 of 5 stars | 31 reviews

GetHuman-235845's Merrick Bank Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Merrick Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Merrick Bank in any way.

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