Light In The Box: absolutely the worst company in the world to or...

Una recensione del cliente Light In The Box da parte dell'utente GetHuman ~pissed off da novembre 27º, 2017

Background on ~pissed off's case

GetHuman: ~pissed off - can you tell our other Light In The Box customers when your case took place?
~pissed off: Yes. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to Light In The Box, and if so, how?
~pissed off: I used a help page I found on the GetHuman Light In The Box customer service contact info page: Contact Light In The Box Customer Service
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common Light In The Box problems)
~pissed off: "Complaint" was why I was trying to contact.

~pissed off's review of Light In The Box customer service

GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: absolutely the worst company in the world to order from. it has been over a month and i still have not received my package. there is no contact number for customer service. i will NEVER AGAIN order anything from this company.
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~pissed off: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a one out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~pissed off: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~pissed off: Prova a gestirli all'inizio della giornata o in seguito. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Light In The Box sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his Light In The Box customer service problem that occurred on novembre 19º, 2017.

Light In The Box

1.34 of 5 stars | 291 reviews

~pissed off's Light In The Box Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Light In The Box, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Light In The Box in any way.

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