Light In The Box: You canceled my order, and nobody answer me why...
Una recensione del cliente Light In The Box da parte dell'utente GetHuman ~LAURA da novembre 27º, 2017
Background on ~LAURA's case
GetHuman: ~LAURA - can you tell our other Light In The Box customers when your case took place?
~LAURA: Yes I can. It was afternoon, on novembre 19º.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~LAURA a list of common Light In The Box problems)
~LAURA: "Update Account Info" was why I was trying to contact.
~LAURA's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LAURA: You canceled my order, and nobody answer me why. And you debit the money from my credit card. I WANT MY MONUY BACK!!
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~LAURA: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LAURA: I'd give them a four out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~LAURA: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~LAURA: Prova a gestirli all'inizio della giornata o in seguito. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Light In The Box sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~LAURA taken from his Light In The Box customer service problem that occurred on novembre 19º, 2017.