I will NEVER use Light in the box again. Beauti...

Una recensione del cliente Light In The Box da parte dell'utente GetHuman ~cindy hicks da novembre 20º, 2017

Background on ~cindy hicks's case

GetHuman: ~cindy hicks - can you tell our other Light In The Box customers when your case took place?
~cindy hicks: Yes I can. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to Light In The Box, and if so, how?
~cindy hicks: I used a help page I found on the GetHuman Light In The Box customer service contact info page: Contact Light In The Box Customer Service
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~cindy hicks a list of common Light In The Box problems)
~cindy hicks: "Warranty claim" was why I was trying to contact.

~cindy hicks's review of Light In The Box customer service

GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cindy hicks: I will NEVER use Light in the box again. Beautiful dresses but POOR customer service. Place a order on *-**-**.Paid **.** extra for expedited delivery. They do not tell you that it takes FOREVER to get it shipped. I ordered a simple premade dress for my granddaughter to be in a pageant and thought I could order * days in advance and get expedited shipping. It is telling me it will be a month before I receive my dress after they charged me a extra **.**. I cannot talk to anyone about my order. I now have to go and buy another dress from somewhere else ( definitely). scared to cancel my order because I read you can only get **% of your purchase back. This site is a huge rip off!!!!!!!
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~cindy hicks: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cindy hicks: I'd give them a four out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~cindy hicks: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~cindy hicks: Prova a gestirli all'inizio della giornata o in seguito. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Light In The Box sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~cindy hicks taken from his Light In The Box customer service problem that occurred on novembre 19º, 2017.

Light In The Box

1.34 of 5 stars | 291 reviews

~cindy hicks's Light In The Box Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Light In The Box, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Light In The Box in any way.

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