Light In The Box: I received my stereo but no install info. and i...

Una recensione del cliente Light In The Box da parte dell'utente GetHuman ~bwon 50 da novembre 27º, 2017

Background on ~bwon 50's case

GetHuman: ~bwon 50 - can you tell our other Light In The Box customers when your case took place?
~bwon 50: Yes. It was afternoon, on novembre 18º.
GetHuman: Did you reach out to Light In The Box, and if so, how?
~bwon 50: I used a help page I found on the GetHuman Light In The Box customer service contact info page: Contact Light In The Box Customer Service
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~bwon 50 a list of common Light In The Box problems)
~bwon 50: "Account access" was why I was trying to contact.

~bwon 50's review of Light In The Box customer service

GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bwon 50: I received my stereo but no install info. and i can't seem to find a way to contact them for instructions
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~bwon 50: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bwon 50: I'd give them a one out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~bwon 50: For that I would say one out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~bwon 50: Prova a gestirli all'inizio della giornata o in seguito. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Light In The Box sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~bwon 50 taken from his Light In The Box customer service problem that occurred on novembre 18º, 2017.

Light In The Box

1.34 of 5 stars | 291 reviews

~bwon 50's Light In The Box Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Light In The Box, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Light In The Box in any way.

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