Hughesnet: Worst customer service I have ever dealt with...

Una recensione del cliente Hughesnet da parte dell'utente GetHuman GetHuman-141268 da novembre 14º, 2017

Background on GetHuman-141268's case

GetHuman: GetHuman-141268 - can you tell our other Hughesnet customers when your case took place?
GetHuman-141268: Yup. It was morning, on novembre 7º.
GetHuman: Did you reach out to Hughesnet, and if so, how?
GetHuman-141268: I used the 866-482-1777 number I found for on the GetHuman Hughesnet customer phone number page I was on: Hughesnet Customer Service Phone Number
GetHuman: And which of these common Hughesnet customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-141268 a list of common Hughesnet problems)
GetHuman-141268: "Cancel service" was why I was trying to call.

GetHuman-141268's review of Hughesnet customer service

GetHuman: So how would you sum up your experience for GetHuman's Hughesnet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-141268: Worst customer service I have ever dealt with. Technical support is beyond frustrating. I have spent upwards of * hours on hold multiple times. AVOID HUGHESNET!!!
GetHuman: Let's quantify your experience contacting Hughesnet. On a scale of 1 to 5, how easy is it go get help on a Hughesnet problem?
GetHuman-141268: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-141268: I'd give them a three out of five on communication.
GetHuman: And what about Hughesnet's ability to quickly and effectively address your problem?
GetHuman-141268: For that I would say four out of five.
GetHuman: And finally- any advice for other Hughesnet customers?
GetHuman-141268: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Hughesnet sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-141268 taken from his Hughesnet customer service problem that occurred on novembre 7º, 2017.


2.56 of 5 stars | 132 reviews

GetHuman-141268's Hughesnet Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hughesnet, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hughesnet in any way.

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