Greyhound: tried for four days to call houston tx bus stat...

Una recensione del cliente Greyhound da parte dell'utente GetHuman ~debbie da novembre 22º, 2017

Background on ~debbie's case

GetHuman: ~debbie - can you tell our other Greyhound customers when your case took place?
~debbie: Sure. It was afternoon, on novembre 14º.
GetHuman: Did you reach out to Greyhound, and if so, how?
~debbie: I used the 214-849-8966 number I found for on the GetHuman Greyhound customer phone number page I was on: Greyhound Customer Service Phone Number
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~debbie a list of common Greyhound problems)
~debbie: "Loyalty program" was why I was trying to call.

~debbie's review of Greyhound customer service

GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~debbie: tried for four days to call houston tx bus station to find out about son traveling there from Wa, He has severe disability but can travel. He ran out of minutes on phone and I wanted to check on him when he got to his stops no one would pick up the phone except the bus station at the other houston location. The last time we use greyhound
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~debbie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~debbie: I'd give them a three out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~debbie: For that I would say two out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~debbie: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Greyhound sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~debbie taken from his Greyhound customer service problem that occurred on novembre 14º, 2017.


2.45 of 5 stars | 229 reviews

~debbie's Greyhound Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Greyhound, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Greyhound in any way.

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