Greyhound: Waited on the phone for ** minutes only to hear...
Una recensione del cliente Greyhound da parte dell'utente GetHuman ~jake harvester da novembre 23º, 2017
Background on ~jake harvester's case
GetHuman: ~jake harvester - can you tell our other Greyhound customers when your case took place?
~jake harvester: Sure. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to Greyhound, and if so, how?
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~jake harvester a list of common Greyhound problems)
~jake harvester: "Complaint" was why I was trying to call.
~jake harvester's review of Greyhound customer service
GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jake harvester: Waited on the phone for ** minutes only to hear some janky looped guitar tune that annoyed me to no end. Terrible customer service to have to wait that long.
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~jake harvester: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jake harvester: I'd give them a five out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~jake harvester: For that I would say four out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~jake harvester: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Greyhound sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~jake harvester taken from his Greyhound customer service problem that occurred on novembre 19º, 2017.