Greyhound: I CANNOT believe that in this day and age the q...

Una recensione del cliente Greyhound da parte dell'utente GetHuman ~Mike da novembre 20º, 2017

Background on ~Mike's case

GetHuman: ~Mike - can you tell our other Greyhound customers when your case took place?
~Mike: Yes I can. It was evening, on novembre 13º.
GetHuman: Did you reach out to Greyhound, and if so, how?
~Mike: I used the 214-849-8966 number I found for on the GetHuman Greyhound customer phone number page I was on: Greyhound Customer Service Phone Number
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~Mike a list of common Greyhound problems)
~Mike: "Insurance claim" was why I was trying to call.

~Mike's review of Greyhound customer service

GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mike: I CANNOT believe that in this day and age the quality of customer service for what I thought was a major business is so putrid. I'm NEVER using Greyhound again. THEIR CUSTOMER SERVICE NUMBER DOESN'T EVEN WORK!!
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~Mike: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mike: I'd give them a one out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~Mike: For that I would say five out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~Mike: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Greyhound sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Mike taken from his Greyhound customer service problem that occurred on novembre 13º, 2017.


2.45 of 5 stars | 229 reviews

~Mike's Greyhound Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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