Problem with google maps

Una recensione del cliente Google da parte dell'utente GetHuman GetHuman-raya55 da novembre 30º, 2017

Background on GetHuman-raya55's case

GetHuman: GetHuman-raya55 - can you tell our other Google customers when your case took place?
GetHuman-raya55: Yeah. It was middle of the night, on novembre 22º.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman-raya55: I used the 650-253-0000 number I found for on the GetHuman Google customer phone number page I was on: Google Customer Service Phone Number
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-raya55 a list of common Google problems)
GetHuman-raya55: "Refund" was why I was trying to call.

GetHuman-raya55's review of Google customer service

GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-raya55: Problem with google maps
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-raya55: I-*** Circles Charlotte, NC. The quickest way for me to get to my destination, is to get on I-*** off of US-*** and go north on I-**. I like to come back that way also. Google maps shows me three other ways to get where I am going, but will not let me move the line to stay on I-*** to US ** . It acts like I-*** doesn't go there..
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
GetHuman-raya55: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-raya55: I'd give them a one out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
GetHuman-raya55: For that I would say one out of five.
GetHuman: And finally- any advice for other Google customers?
GetHuman-raya55: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Google sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-raya55 taken from his Google customer service problem that occurred on novembre 22º, 2017.

Google

1.56 of 5 stars | 732 reviews

GetHuman-raya55's Google Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Google, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Google in any way.

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