Google: Could not speak with a human. Choices given did...
Una recensione del cliente Google da parte dell'utente GetHuman ~James Alan Love da novembre 24º, 2017
Background on ~James Alan Love's case
GetHuman: ~James Alan Love - can you tell our other Google customers when your case took place?
~James Alan Love: Yeah. It was evening, on novembre 17º.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~James Alan Love a list of common Google problems)
~James Alan Love: "Lost phone" was why I was trying to call.
~James Alan Love's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~James Alan Love: Could not speak with a human. Choices given did not have anything to 'Customer Service' or to my problem YOU caused by UPDATING my computer WITHOUT my consent!
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~James Alan Love: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~James Alan Love: I'd give them a three out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~James Alan Love: For that I would say two out of five.
GetHuman: And finally- any advice for other Google customers?
~James Alan Love: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Google sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~James Alan Love taken from his Google customer service problem that occurred on novembre 17º, 2017.