Fingerhut: emailed last week...no answer....cant understan...
Una recensione del cliente Fingerhut da parte dell'utente GetHuman ~gtzat da novembre 26º, 2017
Background on ~gtzat's case
GetHuman: ~gtzat - can you tell our other Fingerhut customers when your case took place?
~gtzat: Yes. It was middle of the night, on novembre 24º.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~gtzat a list of common Fingerhut problems)
~gtzat: "Track order" was why I was trying to call.
~gtzat's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gtzat: emailed last week...no answer....cant understand person answering phone...asked for supervisor and refused to *give my personal info for the *rd time...if previous person told me that he must verify my info before he can transfer me to a supervisor, when he transfers me, is because he has my correct info, so, why I must give it out again ? I told supervisor if he can't resolve my problem, I will stop payments
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~gtzat: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gtzat: I'd give them a one out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~gtzat: For that I would say four out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~gtzat: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Fingerhut sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~gtzat taken from his Fingerhut customer service problem that occurred on novembre 24º, 2017.