Although I had experian's credit report from my...
Una recensione del cliente Experian da parte dell'utente GetHuman ~Clark Gable da novembre 24º, 2017
Background on ~Clark Gable's case
GetHuman: ~Clark Gable - can you tell our other Experian customers when your case took place?
~Clark Gable: Yeah. It was evening, on novembre 20º.
GetHuman: Did you reach out to Experian, and if so, how?
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows ~Clark Gable a list of common Experian problems)
~Clark Gable: "Complaint" was why I was trying to call.
~Clark Gable's review of Experian customer service
GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Clark Gable: Although I had experian's credit report from my bank I was told I needed the report*directly from experian to get the ** digit*number, without which I could not speak to a live person!! Let's make it as dificult as*possible to solve the problem!! We love *putting an incorrect black mark against you, but we won't make it easy to take it*away!!!!!!!
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
~Clark Gable: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Clark Gable: I'd give them a three out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
~Clark Gable: For that I would say five out of five.
GetHuman: And finally- any advice for other Experian customers?
~Clark Gable: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Experian sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Clark Gable taken from his Experian customer service problem that occurred on novembre 20º, 2017.