Duke Energy (OH & KY): Said: "Speak to a representative" It worked! Re...

Una recensione del cliente Duke Energy (OH & KY) da parte dell'utente GetHuman ~mommy da novembre 23º, 2017

Background on ~mommy's case

GetHuman: ~mommy - can you tell our other Duke Energy (OH & KY) customers when your case took place?
~mommy: Yup. It was evening, on novembre 18º.
GetHuman: Did you reach out to Duke Energy (OH & KY), and if so, how?
~mommy: I used the 800-544-6900 number I found for on the GetHuman Duke Energy (OH & KY) customer phone number page I was on: Duke Energy (OH & KY) Customer Service Phone Number
GetHuman: And which of these common Duke Energy (OH & KY) customer issues best describes the reason you wanted to talk to them?
(Shows ~mommy a list of common Duke Energy (OH & KY) problems)
~mommy: "Cancel My Services" was why I was trying to call.

~mommy's review of Duke Energy (OH & KY) customer service

GetHuman: So how would you sum up your experience for GetHuman's Duke Energy (OH & KY) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mommy: Said: "Speak to a representative" It worked! Rep just Ok. Nothing spectacular. Glad I know how to get a human though. That was nonsense until I looked this up. Used up about ** of my phone minutes stuck in their phone ****.
GetHuman: Let's quantify your experience contacting Duke Energy (OH & KY). On a scale of 1 to 5, how easy is it go get help on a Duke Energy (OH & KY) problem?
~mommy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mommy: I'd give them a two out of five on communication.
GetHuman: And what about Duke Energy (OH & KY)'s ability to quickly and effectively address your problem?
~mommy: For that I would say five out of five.
GetHuman: And finally- any advice for other Duke Energy (OH & KY) customers?
~mommy: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Duke Energy (OH & KY) sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~mommy taken from his Duke Energy (OH & KY) customer service problem that occurred on novembre 18º, 2017.

Duke Energy (OH & KY)

2.50 of 5 stars | 20 reviews

~mommy's Duke Energy (OH & KY) Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Duke Energy (OH & KY), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Duke Energy (OH & KY) in any way.

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