After trying every * on the Delta website and b...
Una recensione del cliente Delta da parte dell'utente GetHuman ~SMW da novembre 27º, 2017
Background on ~SMW's case
GetHuman: ~SMW - can you tell our other Delta customers when your case took place?
~SMW: Yup. It was afternoon, on novembre 26º.
GetHuman: Did you reach out to Delta, and if so, how?
GetHuman: And which of these common Delta customer issues best describes the reason you wanted to talk to them?
(Shows ~SMW a list of common Delta problems)
~SMW: "Complaint" was why I was trying to call.
~SMW's review of Delta customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SMW: After trying every * on the Delta website and being told repeatedly the wait time was ** hours, I am SO glad I tried this number!
GetHuman: Let's quantify your experience contacting Delta. On a scale of 1 to 5, how easy is it go get help on a Delta problem?
~SMW: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SMW: I'd give them a two out of five on communication.
GetHuman: And what about Delta's ability to quickly and effectively address your problem?
~SMW: For that I would say one out of five.
GetHuman: And finally- any advice for other Delta customers?
~SMW: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Delta sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~SMW taken from his Delta customer service problem that occurred on novembre 26º, 2017.