Delta Airlines: Shorter than announced wait for a call-back (du...
Una recensione del cliente Delta Airlines da parte dell'utente GetHuman GetHuman-220514 da novembre 20º, 2017
Background on GetHuman-220514's case
GetHuman: GetHuman-220514 - can you tell our other Delta Airlines customers when your case took place?
GetHuman-220514: Yes. It was middle of the night, on novembre 11º.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-220514 a list of common Delta Airlines problems)
GetHuman-220514: "Cancelled Flight" was why I was trying to call.
GetHuman-220514's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-220514: Shorter than announced wait for a call-back (during ice-storm in ATL), very helpful and professional CS agent
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
GetHuman-220514: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-220514: I'd give them a three out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
GetHuman-220514: For that I would say two out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
GetHuman-220514: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Delta Airlines sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-220514 taken from his Delta Airlines customer service problem that occurred on novembre 11º, 2017.