NEVER use Chase Auto Finance, If you have a cho...

Una recensione del cliente Chase Auto Finance da parte dell'utente GetHuman ~GEE OTTO da novembre 1º, 2017

Background on ~GEE OTTO's case

GetHuman: ~GEE OTTO - can you tell our other Chase Auto Finance customers when your case took place?
~GEE OTTO: Yeah. It was morning, on ottobre 24º.
GetHuman: Did you reach out to Chase Auto Finance, and if so, how?
~GEE OTTO: I used the 800-336-6675 number I found for on the GetHuman Chase Auto Finance customer phone number page I was on: Chase Auto Finance Customer Service Phone Number
GetHuman: And which of these common Chase Auto Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~GEE OTTO a list of common Chase Auto Finance problems)
~GEE OTTO: "Repayment question" was why I was trying to call.

~GEE OTTO's review of Chase Auto Finance customer service

GetHuman: So how would you sum up your experience for GetHuman's Chase Auto Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GEE OTTO: NEVER use Chase Auto Finance, If you have a choice use a credit union or your own bank. They are the WORST financial institution with respect to vehicles. They are heartless, inhuman and vile. I pay my auto loan on time every month with no problems however if you ever inquire about a refinance or "adjustment" prepare to get the cold silent treatment. They could care less about customers they only care about the dollar.
GetHuman: Let's quantify your experience contacting Chase Auto Finance. On a scale of 1 to 5, how easy is it go get help on a Chase Auto Finance problem?
~GEE OTTO: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GEE OTTO: I'd give them a five out of five on communication.
GetHuman: And what about Chase Auto Finance's ability to quickly and effectively address your problem?
~GEE OTTO: For that I would say three out of five.
GetHuman: And finally- any advice for other Chase Auto Finance customers?
~GEE OTTO: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Chase Auto Finance sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~GEE OTTO taken from his Chase Auto Finance customer service problem that occurred on ottobre 24º, 2017.

Chase Auto Finance

4.75 of 5 stars | 65 reviews

~GEE OTTO's Chase Auto Finance Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Chase Auto Finance, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Chase Auto Finance in any way.

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