Care.com: A human never picked up . I just kept being sen...
Una recensione del cliente Care.com da parte dell'utente GetHuman ~Deborah Bender da novembre 26º, 2017
Background on ~Deborah Bender's case
GetHuman: ~Deborah Bender - can you tell our other Care.com customers when your case took place?
~Deborah Bender: Sure. It was morning, on novembre 18º.
GetHuman: Did you reach out to Care.com, and if so, how?
GetHuman: And which of these common Care.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Deborah Bender a list of common Care.com problems)
~Deborah Bender: "Update Account Info" was why I was trying to call.
~Deborah Bender's review of Care.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Care.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deborah Bender: A human never picked up . I just kept being sent to different options. They said a human would pick up and then said thank you for your call and hung up!
GetHuman: Let's quantify your experience contacting Care.com. On a scale of 1 to 5, how easy is it go get help on a Care.com problem?
~Deborah Bender: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deborah Bender: I'd give them a one out of five on communication.
GetHuman: And what about Care.com's ability to quickly and effectively address your problem?
~Deborah Bender: For that I would say two out of five.
GetHuman: And finally- any advice for other Care.com customers?
~Deborah Bender: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Care.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Deborah Bender taken from his Care.com customer service problem that occurred on novembre 18º, 2017.