Allegiant: Purchased Trip Flex and called to change my fli...
Una recensione del cliente Allegiant da parte dell'utente GetHuman GetHuman-432958 da novembre 27º, 2017
Background on GetHuman-432958's case
GetHuman: GetHuman-432958 - can you tell our other Allegiant customers when your case took place?
GetHuman-432958: Yup. It was middle of the night, on novembre 26º.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-432958 a list of common Allegiant problems)
GetHuman-432958: "Flight Inquiry" was why I was trying to call.
GetHuman-432958's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-432958: Purchased Trip Flex and called to change my flight. What a hassle and waste of time, the first three times I called it said they were busy and hung up, the fourth call resulted in waiting ** minutes to talk to an agent. They need to make it so that you can cancel or change your flight ONLINE.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
GetHuman-432958: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-432958: I'd give them a two out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
GetHuman-432958: For that I would say three out of five.
GetHuman: And finally- any advice for other Allegiant customers?
GetHuman-432958: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Allegiant sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-432958 taken from his Allegiant customer service problem that occurred on novembre 26º, 2017.