AirBnB: i had $$$$ deducted from my credit card but the...
Una recensione del cliente AirBnB da parte dell'utente GetHuman ~jill lamshed da novembre 22º, 2017
Background on ~jill lamshed's case
GetHuman: ~jill lamshed - can you tell our other AirBnB customers when your case took place?
~jill lamshed: Yes. It was middle of the night, on novembre 18º.
GetHuman: Did you reach out to AirBnB, and if so, how?
GetHuman: And which of these common AirBnB customer issues best describes the reason you wanted to talk to them?
(Shows ~jill lamshed a list of common AirBnB problems)
~jill lamshed: "Update account information" was why I was trying to call.
~jill lamshed's review of AirBnB customer service
GetHuman: So how would you sum up your experience for GetHuman's AirBnB customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jill lamshed: i had $$$$ deducted from my credit card but the hosts declined so i want my money back please. My hotmail email has been stopped
GetHuman: Let's quantify your experience contacting AirBnB. On a scale of 1 to 5, how easy is it go get help on a AirBnB problem?
~jill lamshed: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jill lamshed: I'd give them a two out of five on communication.
GetHuman: And what about AirBnB's ability to quickly and effectively address your problem?
~jill lamshed: For that I would say five out of five.
GetHuman: And finally- any advice for other AirBnB customers?
~jill lamshed: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per AirBnB sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~jill lamshed taken from his AirBnB customer service problem that occurred on novembre 18º, 2017.