Air Canada: Instantaneous response and excellent service. S...
Una recensione del cliente Air Canada da parte dell'utente GetHuman ~Johnny Canuck da novembre 22º, 2017
Background on ~Johnny Canuck's case
GetHuman: ~Johnny Canuck - can you tell our other Air Canada customers when your case took place?
~Johnny Canuck: Sure. It was middle of the night, on novembre 16º.
GetHuman: Did you reach out to Air Canada, and if so, how?
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Johnny Canuck a list of common Air Canada problems)
~Johnny Canuck: "Missing item" was why I was trying to call.
~Johnny Canuck's review of Air Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Johnny Canuck: Instantaneous response and excellent service. She was curious to know where I got the number from. I told her I found it on a website :-)
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~Johnny Canuck: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Johnny Canuck: I'd give them a five out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~Johnny Canuck: For that I would say five out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~Johnny Canuck: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Air Canada sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Johnny Canuck taken from his Air Canada customer service problem that occurred on novembre 16º, 2017.