Air Canada: Hardly any wait! The customer service rep was r...
Una recensione del cliente Air Canada da parte dell'utente GetHuman ~Anoymous da novembre 20º, 2017
Background on ~Anoymous's case
GetHuman: ~Anoymous - can you tell our other Air Canada customers when your case took place?
~Anoymous: Yeah. It was afternoon, on novembre 11º.
GetHuman: Did you reach out to Air Canada, and if so, how?
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Anoymous a list of common Air Canada problems)
~Anoymous: "Change Flight" was why I was trying to call.
~Anoymous's review of Air Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anoymous: Hardly any wait! The customer service rep was rude and curt. But at least I didn't have to wait an hour to talk to an unpleasant person.
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~Anoymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anoymous: I'd give them a four out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~Anoymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~Anoymous: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Air Canada sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Anoymous taken from his Air Canada customer service problem that occurred on novembre 11º, 2017.