SafeLink: I have been trying to get my number and mins. c...
Una recensione del cliente SafeLink da parte dell'utente GetHuman GetHuman-tdfurrow da dicembre 3º, 2017
Background on GetHuman-tdfurrow's case
GetHuman: GetHuman-tdfurrow - can you tell our other SafeLink customers when your case took place?
GetHuman-tdfurrow: Sure. It was morning, on dicembre 2º.
GetHuman: Did you reach out to SafeLink, and if so, how?
GetHuman: And which of these common SafeLink customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-tdfurrow a list of common SafeLink problems)
GetHuman-tdfurrow: "Activate Account" was why I was trying to call.
GetHuman-tdfurrow's review of SafeLink customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-tdfurrow: I have been trying to get my number and mins. changed over to my new phone since Thursday . They...
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-tdfurrow: I have been trying to get my number and mins. changed over to my new phone since Thursday . They say their working on it and it with be done in ** mins. This is Monday . This is the longest ** mins. I have ever been thought
GetHuman: Let's quantify your experience contacting SafeLink. On a scale of 1 to 5, how easy is it go get help on a SafeLink problem?
GetHuman-tdfurrow: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-tdfurrow: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink's ability to quickly and effectively address your problem?
GetHuman-tdfurrow: For that I would say four out of five.
GetHuman: And finally- any advice for other SafeLink customers?
GetHuman-tdfurrow: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per SafeLink sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-tdfurrow taken from his SafeLink customer service problem that occurred on dicembre 2º, 2017.