SafeLink: Do not appreciate that U.S. program is outsourc...

Una recensione del cliente SafeLink da parte dell'utente GetHuman GetHuman-adragon da novembre 29º, 2017

Background on GetHuman-adragon's case

GetHuman: GetHuman-adragon - can you tell our other SafeLink customers when your case took place?
GetHuman-adragon: Sure. It was afternoon, on novembre 23º.
GetHuman: Did you reach out to SafeLink, and if so, how?
GetHuman-adragon: I used the 800-378-1684 number I found for on the GetHuman SafeLink customer phone number page I was on: SafeLink Customer Service Phone Number
GetHuman: And which of these common SafeLink customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-adragon a list of common SafeLink problems)
GetHuman-adragon: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-adragon's review of SafeLink customer service

GetHuman: So how would you sum up your experience for GetHuman's SafeLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-adragon: Do not appreciate that U.S. program is outsourced to India, I could not understend Rep. Also Short text is supossedly not offered, Many employers use short text *'s to set up interviews. Not having this option limits job applications.Internet ???
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-adragon: I also had trouble understanding rep. This U.S. program should support U.S. JOBS! It should also support short text, many businesses use short text to set up interviews.
GetHuman: Let's quantify your experience contacting SafeLink. On a scale of 1 to 5, how easy is it go get help on a SafeLink problem?
GetHuman-adragon: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-adragon: I'd give them a one out of five on communication.
GetHuman: And what about SafeLink's ability to quickly and effectively address your problem?
GetHuman-adragon: For that I would say five out of five.
GetHuman: And finally- any advice for other SafeLink customers?
GetHuman-adragon: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per SafeLink sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-adragon taken from his SafeLink customer service problem that occurred on novembre 23º, 2017.

SafeLink

2.08 of 5 stars | 685 reviews

GetHuman-adragon's SafeLink Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like SafeLink, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with SafeLink in any way.

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