MassHealth - Member Services: They lost my pay stubs for proof of income two...

Una recensione del cliente MassHealth - Member Services da parte dell'utente GetHuman GetHuman-323914 da novembre 8º, 2017

Background on GetHuman-323914's case

GetHuman: GetHuman-323914 - can you tell our other MassHealth - Member Services customers when your case took place?
GetHuman-323914: Yes. It was middle of the night, on novembre 6º.
GetHuman: Did you reach out to MassHealth - Member Services, and if so, how?
GetHuman-323914: I used the 800-841-2900 number I found for on the GetHuman MassHealth - Member Services customer phone number page I was on: MassHealth - Member Services Customer Service Phone Number
GetHuman: And which of these common MassHealth - Member Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-323914 a list of common MassHealth - Member Services problems)
GetHuman-323914: "Delayed claim" was why I was trying to call.

GetHuman-323914's review of MassHealth - Member Services customer service

GetHuman: So how would you sum up your experience for GetHuman's MassHealth - Member Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-323914: They lost my pay stubs for proof of income two times, they always refer me to another number but it never seems to go through what so ever. I'm never connected nor can I reach a supervisor.
GetHuman: Let's quantify your experience contacting MassHealth - Member Services. On a scale of 1 to 5, how easy is it go get help on a MassHealth - Member Services problem?
GetHuman-323914: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-323914: I'd give them a one out of five on communication.
GetHuman: And what about MassHealth - Member Services's ability to quickly and effectively address your problem?
GetHuman-323914: For that I would say one out of five.
GetHuman: And finally- any advice for other MassHealth - Member Services customers?
GetHuman-323914: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per MassHealth - Member Services sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-323914 taken from his MassHealth - Member Services customer service problem that occurred on novembre 6º, 2017.

MassHealth - Member Services

1.35 of 5 stars | 115 reviews

GetHuman-323914's MassHealth - Member Services Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MassHealth - Member Services, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MassHealth - Member Services in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!