MassHealth - Member Services: I called all last week waited ** minutes each t...

Una recensione del cliente MassHealth - Member Services da parte dell'utente GetHuman ~Anonymous da novembre 27º, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other MassHealth - Member Services customers when your case took place?
~Anonymous: Yes I can. It was morning, on novembre 24º.
GetHuman: Did you reach out to MassHealth - Member Services, and if so, how?
~Anonymous: I used the 800-841-2900 number I found for on the GetHuman MassHealth - Member Services customer phone number page I was on: MassHealth - Member Services Customer Service Phone Number
GetHuman: And which of these common MassHealth - Member Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common MassHealth - Member Services problems)
~Anonymous: "Make a claim" was why I was trying to call.

~Anonymous's review of MassHealth - Member Services customer service

GetHuman: So how would you sum up your experience for GetHuman's MassHealth - Member Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I called all last week waited ** minutes each time to then have to put in a call back number to never be called back. I have no clue how to get a hold of these people. TERRIBLE TERRIBLE TERRIBLE!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting MassHealth - Member Services. On a scale of 1 to 5, how easy is it go get help on a MassHealth - Member Services problem?
~Anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about MassHealth - Member Services's ability to quickly and effectively address your problem?
~Anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other MassHealth - Member Services customers?
~Anonymous: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per MassHealth - Member Services sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his MassHealth - Member Services customer service problem that occurred on novembre 24º, 2017.

MassHealth - Member Services

1.35 of 5 stars | 115 reviews

~Anonymous's MassHealth - Member Services Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MassHealth - Member Services, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MassHealth - Member Services in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!