IRS: Credit Karma sent my federal form twice
Una recensione del cliente IRS da parte dell'utente GetHuman GetHuman-noraculv da dicembre 7º, 2017
Background on GetHuman-noraculv's case
GetHuman: GetHuman-noraculv - can you tell our other IRS customers when your case took place?
GetHuman-noraculv: Yes. It was middle of the night, on dicembre 5º.
GetHuman: Did you reach out to IRS, and if so, how?
GetHuman: And which of these common IRS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-noraculv a list of common IRS problems)
GetHuman-noraculv: "Order a Transcript" was why I was trying to call.
GetHuman-noraculv's review of IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-noraculv: Credit Karma sent my federal form twice
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-noraculv: I think Credit Karma e-filed my federal taxes twice because I came back later to do the state taxes
GetHuman: Let's quantify your experience contacting IRS. On a scale of 1 to 5, how easy is it go get help on a IRS problem?
GetHuman-noraculv: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-noraculv: I'd give them a two out of five on communication.
GetHuman: And what about IRS's ability to quickly and effectively address your problem?
GetHuman-noraculv: For that I would say five out of five.
GetHuman: And finally- any advice for other IRS customers?
GetHuman-noraculv: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per IRS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-noraculv taken from his IRS customer service problem that occurred on dicembre 5º, 2017.