Hughesnet: very confusing explenation concerning why they...
Una recensione del cliente Hughesnet da parte dell'utente GetHuman ~confused da novembre 27º, 2017
Background on ~confused's case
GetHuman: ~confused - can you tell our other Hughesnet customers when your case took place?
~confused: Sure. It was morning, on novembre 21º.
GetHuman: Did you reach out to Hughesnet, and if so, how?
GetHuman: And which of these common Hughesnet customer issues best describes the reason you wanted to talk to them?
(Shows ~confused a list of common Hughesnet problems)
~confused: "Service problem" was why I was trying to call.
~confused's review of Hughesnet customer service
GetHuman: So how would you sum up your experience for GetHuman's Hughesnet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~confused: very confusing explenation concerning why they charged different amounts practically every month. they forgot to give us a discount that we were supposed to get for the past four months so will take it off of next bill? Otherwise good internet for us. Just don't like amount automatically deducted is different about every month!!
GetHuman: Let's quantify your experience contacting Hughesnet. On a scale of 1 to 5, how easy is it go get help on a Hughesnet problem?
~confused: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~confused: I'd give them a two out of five on communication.
GetHuman: And what about Hughesnet's ability to quickly and effectively address your problem?
~confused: For that I would say one out of five.
GetHuman: And finally- any advice for other Hughesnet customers?
~confused: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Hughesnet sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~confused taken from his Hughesnet customer service problem that occurred on novembre 21º, 2017.