Hughesnet: Signed up was told different price than charged...

Una recensione del cliente Hughesnet da parte dell'utente GetHuman ~pissed off da novembre 21º, 2017

Background on ~pissed off's case

GetHuman: ~pissed off - can you tell our other Hughesnet customers when your case took place?
~pissed off: Yes. It was evening, on novembre 20º.
GetHuman: Did you reach out to Hughesnet, and if so, how?
~pissed off: I used the 866-482-1777 number I found for on the GetHuman Hughesnet customer phone number page I was on: Hughesnet Customer Service Phone Number
GetHuman: And which of these common Hughesnet customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common Hughesnet problems)
~pissed off: "Setup service" was why I was trying to call.

~pissed off's review of Hughesnet customer service

GetHuman: So how would you sum up your experience for GetHuman's Hughesnet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: Signed up was told different price than charged. Also billing date was supposed to be first instead of **th. Not sure about these people at all
GetHuman: Let's quantify your experience contacting Hughesnet. On a scale of 1 to 5, how easy is it go get help on a Hughesnet problem?
~pissed off: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a five out of five on communication.
GetHuman: And what about Hughesnet's ability to quickly and effectively address your problem?
~pissed off: For that I would say two out of five.
GetHuman: And finally- any advice for other Hughesnet customers?
~pissed off: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Hughesnet sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his Hughesnet customer service problem that occurred on novembre 20º, 2017.

Hughesnet

2.56 of 5 stars | 132 reviews

~pissed off's Hughesnet Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hughesnet, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hughesnet in any way.

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