Hughesnet: SINCE GEN* -INTERMITTEN SERVICE **-** TIMES AN HOUR
Una recensione del cliente Hughesnet da parte dell'utente GetHuman GetHuman-ernests2 da dicembre 1º, 2017
Background on GetHuman-ernests2's case
GetHuman: GetHuman-ernests2 - can you tell our other Hughesnet customers when your case took place?
GetHuman-ernests2: Yes I can. It was morning, on novembre 21º.
GetHuman: Did you reach out to Hughesnet, and if so, how?
GetHuman: And which of these common Hughesnet customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ernests2 a list of common Hughesnet problems)
GetHuman-ernests2: "Device Support" was why I was trying to call.
GetHuman-ernests2's review of Hughesnet customer service
GetHuman: So how would you sum up your experience for GetHuman's Hughesnet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ernests2: SINCE GEN* -INTERMITTEN SERVICE **-** TIMES AN HOUR
GetHuman: Can you tell the rest of us a bit more from what happened on 11/21/17?
GetHuman-ernests2: I NEED SOMEONE TO SOLVE THIS PROBLEM! YOU DOUBLED THE PRICE AND BRAGGED ABOUT THE NEW GEN*, BUT ITS WORST THAN WHAT I HAD!
GetHuman: Let's quantify your experience contacting Hughesnet. On a scale of 1 to 5, how easy is it go get help on a Hughesnet problem?
GetHuman-ernests2: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ernests2: I'd give them a three out of five on communication.
GetHuman: And what about Hughesnet's ability to quickly and effectively address your problem?
GetHuman-ernests2: For that I would say two out of five.
GetHuman: And finally- any advice for other Hughesnet customers?
GetHuman-ernests2: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Hughesnet sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ernests2 taken from his Hughesnet customer service problem that occurred on novembre 21º, 2017.