Hughesnet: I am thinking of pursuing a class action law su...

Una recensione del cliente Hughesnet da parte dell'utente GetHuman ~no more hughesnet da novembre 14º, 2017

Background on ~no more hughesnet's case

GetHuman: ~no more hughesnet - can you tell our other Hughesnet customers when your case took place?
~no more hughesnet: Yes I can. It was middle of the night, on novembre 6º.
GetHuman: Did you reach out to Hughesnet, and if so, how?
~no more hughesnet: I used the 866-482-1777 number I found for on the GetHuman Hughesnet customer phone number page I was on: Hughesnet Customer Service Phone Number
GetHuman: And which of these common Hughesnet customer issues best describes the reason you wanted to talk to them?
(Shows ~no more hughesnet a list of common Hughesnet problems)
~no more hughesnet: "Setup Payment Arrangement" was why I was trying to call.

~no more hughesnet's review of Hughesnet customer service

GetHuman: So how would you sum up your experience for GetHuman's Hughesnet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no more hughesnet: I am thinking of pursuing a class action law suit for this company charging customers after they have pursued a service cancellation. I have tried for almost * months to cancel this account. I have spoken to * or more individuals (all located in India) that say I must speak to customer account representative and then the calls are disconnected. Despite multiple calls, I still cannot get this account closed. This is absolutely ridiculous.
GetHuman: Let's quantify your experience contacting Hughesnet. On a scale of 1 to 5, how easy is it go get help on a Hughesnet problem?
~no more hughesnet: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no more hughesnet: I'd give them a five out of five on communication.
GetHuman: And what about Hughesnet's ability to quickly and effectively address your problem?
~no more hughesnet: For that I would say four out of five.
GetHuman: And finally- any advice for other Hughesnet customers?
~no more hughesnet: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Hughesnet sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~no more hughesnet taken from his Hughesnet customer service problem that occurred on novembre 6º, 2017.

Hughesnet

2.56 of 5 stars | 132 reviews

~no more hughesnet's Hughesnet Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hughesnet, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hughesnet in any way.

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