Gofundme.com: If I knew better Id say its a scam!! I need my...

Una recensione del cliente Gofundme.com da parte dell'utente GetHuman ~marci da novembre 24º, 2017

Background on ~marci's case

GetHuman: ~marci - can you tell our other Gofundme.com customers when your case took place?
~marci: Yeah. It was afternoon, on novembre 21º.
GetHuman: Did you reach out to Gofundme.com, and if so, how?
~marci: I used a help page I found on the GetHuman Gofundme.com customer service contact info page: Contact Gofundme.com Customer Service
GetHuman: And which of these common Gofundme.com customer issues best describes the reason you wanted to talk to them?
(Shows ~marci a list of common Gofundme.com problems)
~marci: "Recover Account" was why I was trying to contact.

~marci's review of Gofundme.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Gofundme.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~marci: If I knew better Id say its a scam!! I need my ****** money!!! CANT get it Cant get help or a MOTHER ******* PERSON!!!!!!
GetHuman: Let's quantify your experience contacting Gofundme.com. On a scale of 1 to 5, how easy is it go get help on a Gofundme.com problem?
~marci: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~marci: I'd give them a two out of five on communication.
GetHuman: And what about Gofundme.com's ability to quickly and effectively address your problem?
~marci: For that I would say one out of five.
GetHuman: And finally- any advice for other Gofundme.com customers?
~marci: Prova a gestirli all'inizio della giornata o in seguito. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Gofundme.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~marci taken from his Gofundme.com customer service problem that occurred on novembre 21º, 2017.


1.29 of 5 stars | 33 reviews

~marci's Gofundme.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Gofundme.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Gofundme.com in any way.

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