Delta: Never answered! Couldn't wait any longer! This...
Una recensione del cliente Delta da parte dell'utente GetHuman ~DJATTON da novembre 26º, 2017
Background on ~DJATTON's case
GetHuman: ~DJATTON - can you tell our other Delta customers when your case took place?
~DJATTON: Yeah. It was late at night, on novembre 22º.
GetHuman: Did you reach out to Delta, and if so, how?
GetHuman: And which of these common Delta customer issues best describes the reason you wanted to talk to them?
(Shows ~DJATTON a list of common Delta problems)
~DJATTON: "Cancelled Flight" was why I was trying to call.
~DJATTON's review of Delta customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DJATTON: Never answered! Couldn't wait any longer! This was my second attempt. My first call took ** mins-CustSvc said she could not find me a flight for substitute cancelled flight. But found out other team members w*same issue were booked on other flights. Bad Cust Svc!
GetHuman: Let's quantify your experience contacting Delta. On a scale of 1 to 5, how easy is it go get help on a Delta problem?
~DJATTON: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DJATTON: I'd give them a one out of five on communication.
GetHuman: And what about Delta's ability to quickly and effectively address your problem?
~DJATTON: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta customers?
~DJATTON: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Delta sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~DJATTON taken from his Delta customer service problem that occurred on novembre 22º, 2017.