Delta: Lots of winter storms this week. Had to wait...
Una recensione del cliente Delta da parte dell'utente GetHuman ~Anonymous da novembre 26º, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Delta customers when your case took place?
~Anonymous: Sure. It was afternoon, on novembre 16º.
GetHuman: Did you reach out to Delta, and if so, how?
GetHuman: And which of these common Delta customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Delta problems)
~Anonymous: "Make a booking" was why I was trying to call.
~Anonymous's review of Delta customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Lots of winter storms this week. Had to wait *:** before first representative picked up. They transferred me (another few minutes on hold) to another representative who was very helpful in resolving my issue.*The quality of the service once connected was excellent though the experience (with the wait) was abysmal.
GetHuman: Let's quantify your experience contacting Delta. On a scale of 1 to 5, how easy is it go get help on a Delta problem?
~Anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Delta's ability to quickly and effectively address your problem?
~Anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta customers?
~Anonymous: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Delta sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Delta customer service problem that occurred on novembre 16º, 2017.