Delta: I called for upgrade to Economy Comfort and the...
Una recensione del cliente Delta da parte dell'utente GetHuman GetHuman-18563 da novembre 27º, 2017
Background on GetHuman-18563's case
GetHuman: GetHuman-18563 - can you tell our other Delta customers when your case took place?
GetHuman-18563: Yup. It was evening, on novembre 22º.
GetHuman: Did you reach out to Delta, and if so, how?
GetHuman: And which of these common Delta customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-18563 a list of common Delta problems)
GetHuman-18563: "Baggage Problem" was why I was trying to call.
GetHuman-18563's review of Delta customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-18563: I called for upgrade to Economy Comfort and there were no seats available. Call the minute you get the ticket numbers for upgrades especially if you want the two on either side.
GetHuman: Let's quantify your experience contacting Delta. On a scale of 1 to 5, how easy is it go get help on a Delta problem?
GetHuman-18563: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-18563: I'd give them a four out of five on communication.
GetHuman: And what about Delta's ability to quickly and effectively address your problem?
GetHuman-18563: For that I would say one out of five.
GetHuman: And finally- any advice for other Delta customers?
GetHuman-18563: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Delta sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-18563 taken from his Delta customer service problem that occurred on novembre 22º, 2017.