Delta: Help with seats

Una recensione del cliente Delta da parte dell'utente GetHuman GetHuman-colleenj da dicembre 2º, 2017

Background on GetHuman-colleenj's case

GetHuman: GetHuman-colleenj - can you tell our other Delta customers when your case took place?
GetHuman-colleenj: Yeah. It was morning, on novembre 27º.
GetHuman: Did you reach out to Delta, and if so, how?
GetHuman-colleenj: I used the 800-692-6980 number I found for on the GetHuman Delta customer phone number page I was on: Delta Customer Service Phone Number
GetHuman: And which of these common Delta customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-colleenj a list of common Delta problems)
GetHuman-colleenj: "Missing item" was why I was trying to call.

GetHuman-colleenj's review of Delta customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-colleenj: Help with seats
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-colleenj: At airport now. They won't move my daughters to empty seats near me. They are so mean. The seats are empty when we asked. Worst customer service.
GetHuman: Let's quantify your experience contacting Delta. On a scale of 1 to 5, how easy is it go get help on a Delta problem?
GetHuman-colleenj: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-colleenj: I'd give them a five out of five on communication.
GetHuman: And what about Delta's ability to quickly and effectively address your problem?
GetHuman-colleenj: For that I would say three out of five.
GetHuman: And finally- any advice for other Delta customers?
GetHuman-colleenj: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Delta sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-colleenj taken from his Delta customer service problem that occurred on novembre 27º, 2017.

Delta

3.10 of 5 stars | 407 reviews

GetHuman-colleenj's Delta Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Delta, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Delta in any way.

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